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Returns and Refunds

Since these are customized sarees made as per individual measurements, we encourage you to provide accurate waist and height measurements when placing the order. Accurate measurements assure a perfect saree fit. You can also reach out to us on chat or call anytime for questions about the fabric, concept, measurements, or anything.

But we understand if you are not satisfied with the product when you receive it and still want to return it. Here’s all the information about our return policy and how you can initiate a return:

Return Policy

  • You can return any product within 7 days of receiving it. After 7 days have passed, sorry, we can’t accept the return since this is a customized saree stitched to your measurements.

  • The saree must be unused and in the same condition you received.

  • You need to ship back the product yourself to this address:

    D008 Casa Ansal Apartment

       18 Bannerghatta Road
       JP Nagar 3 Phase

       Bangalore 560076

       Ph: 9880625300, 9353747591
       Note: The cost of shipping back is to be borne by you since we ourself don't charge a shipping fee on our orders.


  • Please whatsapp the tracking details to our number 9880625300 after shipping back the product.


  • Once we receive your item, we will inspect it and immediately approve the refund given the item is in the same condition.

  • We will refund you the entire order amount by gpay, phonepe or paytm, or bank account transfer. You need to confirm the correct phone number or UPI ID for refund.

How to raise a return request

  • Please drop an email to the address with this subject line:
    Return for Order <order number>

  • In the email body, please include these details:
    Date Received:
    Reason for Return:
    Refund Phone number or UPI ID

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